{
 "version": "https://jsonfeed.org/version/1.1",
 "title": "GarageTrackr blog",
 "home_page_url": "https://garagetrackr.com/blog/",
 "feed_url": "https://garagetrackr.com/feed.json",
 "language": "en-US",
 "items": [
  {
   "id": "https://garagetrackr.com/blog/keep-customers-informed-status/",
   "url": "https://garagetrackr.com/blog/keep-customers-informed-status/",
   "title": "How do you keep customers informed about their car repair status all day?",
   "summary": "How proactive status updates cut the phone calls and build trust while a car is in the shop.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/keep-customers-informed-status.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/run-repair-job-board/",
   "url": "https://garagetrackr.com/blog/run-repair-job-board/",
   "title": "What is the best way to run a repair shop job board smoothly?",
   "summary": "How to organize a shop job board so every car's status is clear and nothing gets lost in the shuffle.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/run-repair-job-board.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/customers-frustrated-waiting-updates/",
   "url": "https://garagetrackr.com/blog/customers-frustrated-waiting-updates/",
   "title": "Why do customers get frustrated waiting for auto repair status updates?",
   "summary": "The psychology behind repair-status frustration and how shops can turn anxiety into trust.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/customers-frustrated-waiting-updates.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/text-customer-approval-extra-work/",
   "url": "https://garagetrackr.com/blog/text-customer-approval-extra-work/",
   "title": "When should a shop text a customer for approval on extra repair work?",
   "summary": "How to handle approvals for added work promptly and in writing so repairs stay moving and trusted.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/text-customer-approval-extra-work.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/job-statuses-board-track/",
   "url": "https://garagetrackr.com/blog/job-statuses-board-track/",
   "title": "Which job statuses should an auto repair shop board actually track daily?",
   "summary": "A practical set of job-board statuses that reflect how work really flows through a repair shop.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/job-statuses-board-track.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/live-status-board-saves-time/",
   "url": "https://garagetrackr.com/blog/live-status-board-saves-time/",
   "title": "How much time does a live status board save an auto repair shop?",
   "summary": "Where a live job board recovers time across the shop day and why the savings compound.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/live-status-board-saves-time.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/advisor-repair-needs-approval/",
   "url": "https://garagetrackr.com/blog/advisor-repair-needs-approval/",
   "title": "What should a service advisor do when a repair needs customer approval fast?",
   "summary": "How to get a quick approval without stalling the car when a repair decision cannot wait.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/advisor-repair-needs-approval.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/move-cars-waiting-ready/",
   "url": "https://garagetrackr.com/blog/move-cars-waiting-ready/",
   "title": "How do you move cars from waiting to ready without losing track?",
   "summary": "How to keep vehicles flowing through the shop so none stall or get forgotten between stages.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/move-cars-waiting-ready.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/status-update-text-include/",
   "url": "https://garagetrackr.com/blog/status-update-text-include/",
   "title": "What information should a repair status update text message include for customers?",
   "summary": "How to write status texts that inform and reassure customers without creating more questions.",
   "date_published": "2026-09-03T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/status-update-text-include.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/parts-backorder-customer-communication/",
   "url": "https://garagetrackr.com/blog/parts-backorder-customer-communication/",
   "title": "What should a service advisor do when a part is backordered mid-repair?",
   "summary": "A backordered part turns a one-day job into an open-ended wait. Here is how advisors keep the customer calm, the bay productive, and the job board honest.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/parts-backorder-customer-communication.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/technicians-update-digital-board/",
   "url": "https://garagetrackr.com/blog/technicians-update-digital-board/",
   "title": "How do you get veteran technicians to actually update a digital job board?",
   "summary": "The board only works if the people turning wrenches keep it current. Here is what actually changes behavior in the bays, and what just creates resentment.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/technicians-update-digital-board.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/track-comeback-repairs-board/",
   "url": "https://garagetrackr.com/blog/track-comeback-repairs-board/",
   "title": "How should an auto repair shop track comeback repairs on its job board?",
   "summary": "Comebacks are expensive, awkward, and full of lessons. Tracking them with a distinct status and a short root-cause note turns them from a fire drill into a fix.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/track-comeback-repairs-board.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/morning-dispatch-meeting-shop/",
   "url": "https://garagetrackr.com/blog/morning-dispatch-meeting-shop/",
   "title": "What is the best way to run a morning dispatch meeting at a repair shop?",
   "summary": "Ten focused minutes at the board each morning prevents most of the afternoon's chaos. Here is a structure that works for shops with two techs or ten.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/morning-dispatch-meeting-shop.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/after-hours-vehicle-pickup/",
   "url": "https://garagetrackr.com/blog/after-hours-vehicle-pickup/",
   "title": "How do you handle after-hours vehicle pickup at an auto repair shop safely?",
   "summary": "Customers love picking up at 7 p.m. Shops love not being there. A clear process for payment, keys, and liability makes both true without an ugly surprise.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/after-hours-vehicle-pickup.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/cars-per-technician-daily/",
   "url": "https://garagetrackr.com/blog/cars-per-technician-daily/",
   "title": "How many cars should an independent repair shop schedule per technician each day?",
   "summary": "There is no magic number, but there is a method. Here is how to set a daily workload per tech that keeps promises without idling the bays.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/cars-per-technician-daily.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/diagnostic-time-customer-confusion/",
   "url": "https://garagetrackr.com/blog/diagnostic-time-customer-confusion/",
   "title": "Why does diagnostic time cause the most customer confusion at a repair shop?",
   "summary": "Customers understand paying to fix a car. Paying to find out what is wrong feels different. Here is why diagnosis confuses people and how shops explain it well.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/diagnostic-time-customer-confusion.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/photos-attach-repair-estimate/",
   "url": "https://garagetrackr.com/blog/photos-attach-repair-estimate/",
   "title": "Which photos should a technician attach to a repair estimate before sending it?",
   "summary": "A few well-chosen photos do more to get an estimate approved than any phone script. Here is what to shoot, what to skip, and how to keep it fast.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/photos-attach-repair-estimate.jpg"
  },
  {
   "id": "https://garagetrackr.com/blog/fleet-manager-status-vehicles/",
   "url": "https://garagetrackr.com/blog/fleet-manager-status-vehicles/",
   "title": "What should a repair shop do when a fleet manager wants status on ten vehicles?",
   "summary": "Fleet accounts pay well and ask a lot. A shop that can answer where all the trucks are without a phone call earns the next contract.",
   "date_published": "2026-09-07T09:00:00Z",
   "image": "https://garagetrackr.com/assets/blog/fleet-manager-status-vehicles.jpg"
  }
 ]
}